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Questions about plans, school licences, or your child's progress? Our team usually replies within one working day.

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Quick answers

Common questions

How quickly will I hear back?

We aim to reply to every message within one working day. Premium and Family subscribers get priority support.

I'm having a technical issue — what do I do?

Email hello@learoni.com with your account email and a short description (a screenshot helps!) and we'll sort it quickly.

Can my child's tutor get access?

Yes — share your read-only progress report link from the Profile page, or ask us about dedicated tutor accounts.

Do you offer a free trial before I commit?

Every plan starts with a 7-day free trial — no card required. See the pricing page for details.